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Real life examples - Valerie's story

Valerie's story

A real life example of Total Motor Assist in action

What happened?

Val lives in London and drives a Land Rover Discovery

She has a £200 voluntary excess on her car insurance

She has 5 years unprotected no claims bonus

Her car insurance premium with the no claims is £349 a year

She has no accident recovery with her insurance or breakdown

She had an accident while on a weekend break in Scotland

How did we save Valerie £580?

We recovered Val's car from the roadside in Scotland free of charge – this would have cost her £250 without us.

Val didn’t have to pay any of her insurance excess to get her repairs completed with us – so we saved her £200 there.

Because she didn't have to claim on her car insurance with us, Val didn't lose her no claims bonus - saving her £130 on her insurance renewal 4 months later.

We delivered an as-new like-for-like replacement car to Valerie, so she had no hassle at all keeping mobile.

Valerie's own car:
a Land Rover Discovery TDV6

The car we delivered to Val:
a new Land Rover Discovery TDV6

"Absolutely superb service! Amazing. I was really worried immediately after the accident, because I was so far from home and there was no way I was going to be able to drive the car or get home easily. But I had my TMA Glove Box thingy, so I rang the helpline and the help I got was wonderful. It's not just the money I saved, which is great, it's the way I was cared for."

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